Return and Refund Policy

30 - Day Returns

Above all else, Tour Tennis wants you to have a good experience and we offer a full 30 Day Return on all items as long as they follow these parameters:

  • Products must be unused and in the condition they were received.
  • Products must be received in the same condition they were originally shipped.
  • Strung racquets will not be refunded for the price of the string.
  • Once your return is received, the refund will be applied to your original method of payment. Please allow two business days for your return to be processed. Please note, depending on your credit card or bank, it may take 2-10 business days for the refund to post to your account.

Used Racquet Returns

  • Racquets purchased as Used (including demos) can be returned within 30 days of the invoice date for a full refund.
  • Used racquets come with a 90-day guarantee against defects.
  • Please submit an Order Return below and we will provide a label for you to return your product. Thank you.

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